9 Simple Ways to Resolve Excel Scrollbar Issues

Microsoft Excel is a robust instrument that’s extensively used for organizing and analyzing information. Environment friendly navigation inside Excel is essential for clean workflow. Nevertheless, there are cases when the Excel scrollbar stops working, which may disrupt your work. On this article, we’ll discover 9 efficient options to repair the scrollbar not working problem in Excel. However earlier than we delve into the options, let’s first perceive why this problem happens. There are numerous components that may trigger the scrollbar to cease working, resembling software program glitches, issues with add-ins and extensions, corrupted information, and extra. We’ll present step-by-step options to widespread Excel scrollbar points, serving to you regain clean navigation and environment friendly information administration.

One widespread technique of scrolling in Excel is through the use of the arrow keys. Nevertheless, turning on Scroll Lock can disable the arrow keys in your laptop. There are two methods to show off Scroll Lock: by the Excel choices or utilizing shortcut keys. Allow us to clarify each strategies.

Methodology 1: Disable Excel’s Constructed-In Scroll Lock


Step 1: Right-click on the underside standing bar of your worksheet.


Step 2: From the context menu, click on on Scroll Lock solely whether it is checkmarked, to disable it.

This can disable Scroll Lock and can help you scroll by your worksheet in Excel.

Methodology 2: Disable Scroll Lock on Your Keyboard


Search for the Scroll Lock (ScrLk) key in your keyboard. That is typically the explanation why you can’t scroll in your Excel worksheet. Press the Scroll Lock key to disable the lock and allow your arrow keys.

One other problem that may stop scrolling in Excel is frozen panes. If the primary row or column of your spreadsheet is frozen, it could prohibit your means to maneuver round. This is unfreeze panes:

Step 1: Go to the View tab in your Excel worksheet.


Step 2: Click on on Freeze Panes, and from the drop-down menu, choose Unfreeze Panes.

Word: On Mac, use View > Window > Unfreeze Panes to unfreeze panes.

Upon getting unfrozen the panes, you need to be capable of scroll down the spreadsheet utilizing your mouse or touchpad with none points. If this technique doesn’t work, you’ll be able to attempt the next answer.

Generally, the scrollbar in Excel can go lacking or grow to be unresponsive. Enabling the scrollbar may help resolve this downside. This is what it is advisable do:

Step 1: Go to the File menu.


Step 2: Within the sidebar, choose Extra and select Choices.


Step 3: Within the Excel Choices dialog, go to the Superior part from the sidebar.
Underneath “Show choices for this workbook” in the best pane, test the bins for “Present horizontal scroll bar” and “Present vertical scroll bar.”
Step 4: Lastly, click on OK.

This could allow the scroll bar choices in Excel, and you need to be capable of scroll by your spreadsheet with none points. If this technique would not work, you’ll be able to attempt the subsequent answer.

You need to use the AutoFit Row Top function in Excel to repair scrolling points by formatting all of the cells within the sheet. This is do it:

Step 1: Open the Excel file and choose any cell.
Step 2: Press the Ctrl + A button to pick out all of the cells.


Step 3: Change to the House tab, choose Format, and select AutoFit Row Top.

By performing these steps, the scrolling not working problem in Excel needs to be resolved. If this technique would not work, you’ll be able to proceed to the subsequent answer.

Generally, a corrupted Excel file can stop scrolling performance. To repair this problem, you’ll be able to restore the Excel file utilizing the next steps:

Step 1: Go to the File menu.


Step 2: Choose Open and select Browse underneath Different areas.


Step 3: Choose the file from the File Explorer menu. As soon as chosen, click on the arrow icon subsequent to the Open button.


Step 4: From the menu, select “Open and Restore.”


Step 5: Within the pop-up, select Restore.

Look ahead to Excel to carry out checks and validation for potential file corruption. As soon as the operation is full, a dialog field will show the consequence. Click on the Shut button to test if you happen to can scroll by the spreadsheets now.

How to Fix Excel Scrolling Issues

If you’re experiencing scrolling issues in Microsoft Excel, don’t worry – we’ve got you covered. Follow these steps to resolve the problem and get your Excel scrolling smoothly. Additionally, we’ll provide some valuable information on frequently asked questions (FAQs) related to Excel scrolling problems.

1. Open Excel in Safe Mode

If your Microsoft Office applications are acting up due to corrupt or buggy add-ins, opening Excel in safe mode can be the solution. Here’s how to do it:

  • Step 1: Press the Windows key on your keyboard, type Task Manager, and click Open. Alternatively, use the shortcut Ctrl + Shift + Esc to open Task Manager.
  • Step 2: Select Microsoft Excel and click End task to ensure no instances or processes are running on Microsoft Excel.
  • Step 3: Press the Windows key, type Run, and click ‘Run as administrator.’
  • Step 4: Type the command excel /safe and click OK.

By opening Excel in Safe Mode, you disable all installed add-ins. You can then individually re-enable them to identify the one causing the scrolling problem. If you’re wondering how to enable or disable add-ins, read on.

How to Enable and Disable Excel Add-Ins

  • Step 1: Open Excel and go to the File menu.
  • Step 2: Click More and choose Options from the left sidebar.
  • Step 3: Go to Add-ins from the sidebar, choose ‘Excel Add-ins’ in the Manage drop-down, and click Go.
  • Step 4: Deselect the add-in you want to disable and click OK.

Now, if your issue persists, move on to the next method.

2. Disable ‘Zoom on Roll with IntelliMouse’

If you use Microsoft’s IntelliMouse and face the issue of zooming instead of scrolling, follow these steps:

  • Step 1: Open Excel and go to the File menu.
  • Step 2: Click More and choose Options from the left sidebar.
  • Step 3: In the Excel Options dialog, go to Advanced from the sidebar and uncheck the ‘Zoom on roll with IntelliMouse’ option. Select OK.

Now, your scroll function should work correctly.

3. Run the Office Repair Tool

Microsoft provides a repair tool to diagnose and fix application-level issues causing Excel scrolling problems. Here’s what to do:

  • Step 1: Press the Windows key on your keyboard, type Control Panel, and click Open.
  • Step 2: Click on ‘Programs and Features.’
  • Step 3: Select Microsoft 365 or Microsoft Office and click Change. Click Yes in the ‘User Account Control’ prompt.
  • Step 4: In the pop-up window, select Quick Repair and click the Repair button.
  • Step 5: Select the Repair button again to start the repair operation.

Microsoft will run checks and repairs to resolve the issue. Ensure you have an internet connection during this process. This method typically resolves problems related to Microsoft Office apps, including Excel.

4. Update Microsoft Excel

Occasionally, Excel scrolling issues may occur due to bugs. Microsoft frequently releases updates to address such problems. Here’s how to update Excel to the latest version:

  • Step 1: Open Excel and go to the File menu.
  • Step 2: From the side pane, go to Account.
  • Step 3: Click Update Options, and from the drop-down menu, choose Update Now.
  • Step 4: Excel will download the latest app version in the background. Select Continue to install the downloaded updates.
  • Step 5: Once Excel confirms a successful update, close the update window and reopen it.

With these steps, you’ll successfully update Excel, and the scrollbar error should be resolved. However, if none of these methods work, consider contacting Microsoft Office support for further assistance.

Also read: Learn How to Enable or Disable Airplane Mode on Windows 11

Frequently Asked Questions (FAQs)

Q1. What is Excel Safe Mode, and why should I use it? Excel Safe Mode is a troubleshooting feature that disables add-ins, making it easier to identify and fix issues related to add-ins that may cause problems.

Q2. How can I enable or disable Excel add-ins? To enable or disable Excel add-ins, go to the File menu, click More, choose Options, then go to Add-ins from the sidebar, and select the add-ins you want to manage.

Q3. I’m using a Mac, and I can’t find the Safe Mode feature in Excel. What should I do? Safe Mode is not available in Microsoft Excel for macOS, so you may need to explore other troubleshooting methods.

Q4. What is the ‘Zoom on Roll with IntelliMouse’ option, and how does it affect Excel scrolling? The ‘Zoom on Roll with IntelliMouse’ option, when enabled, causes the scroll wheel to zoom the worksheet rather than scrolling it vertically. Disabling this option resolves the issue.

Q5. What should I do if I encounter Excel scrolling problems even after updating to the latest version? If the problem persists after updating Excel, consider reaching out to Microsoft Office support for expert assistance.

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