How to Fix Microsoft 365 Error 70003: Microsoft 365 plays a vital role in the operations of numerous businesses, enterprises, and educational institutions. This productivity suite from Microsoft offers a range of essential tools for completing work efficiently. Unfortunately, many users have faced difficulties when attempting to sign into their Microsoft 365 account. One particularly frustrating issue is the appearance of error code 700003, accompanied by the message ‘Something went wrong. Your organization has deleted this device’. When this occurs, it disrupts workflow by disconnecting the Microsoft 365 account from the network of the workplace or school. Consequently, users are unable to access or open files received through Word, Excel, and other applications. Fortunately, there are steps that can be taken to address this problem and restore productivity.
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Why Does Error 700003 Occur?
There are several factors that can contribute to a subpar Microsoft 365 experience on Windows, with error 700003 being a common occurrence. Most often, this error is encountered when the Microsoft 365 account becomes disconnected from the user’s school or workplace network. This disconnection can result from a variety of issues, including an unstable network connection, glitches on the Windows PC, a malfunctioning Microsoft 365 build, an active firewall, and more. To rectify the situation, the following troubleshooting steps can be attempted:
1. Seek Assistance from the Network Administrator
Before embarking on any troubleshooting steps, it is advisable to first consult the network administrator and request that they restore the Microsoft 365 account. If this action fails to resolve the issue, proceed to the next step.
2. Restart the PC
In many cases, rebooting the desktop computer can alleviate various glitches and malfunctions. Simply open the Windows menu and click on the power button to initiate a reboot.
3. Check Network Connection
A problematic network connection is often the main culprit behind error 700003. Therefore, it is important to connect to a high-speed Wi-Fi or Ethernet network before attempting to sign into the Microsoft 365 account. This should be done in order to avoid encountering any errors. If Wi-Fi connectivity issues persist on Windows 11, refer to our dedicated troubleshooting guide for assistance.
4. Disconnect the Problematic Account
Disconnecting the account responsible for triggering error 700003 is another potential solution that may remedy the issue. Follow these steps to proceed:
- Step 1: Open the Settings app on your device.
- Step 2: Navigate to the Accounts section.
- Step 3: Select the option labeled ‘Access work or school’.
- Step 4: Locate the account that is causing the error and choose the Disconnect option.
- Step 5: Wait until the account has been successfully disconnected.
- Step 6: Attempt to log in to Office once more using your regular username and password.
5. Delete the Account
If the previous step of disconnecting the account did not resolve the problem, consider deleting it from your computer entirely. Follow these steps:
Step 1: Launch the Settings app on your device and go to the Accounts section.
Step 2: Select the ‘Access work or school’ option.
Step 3: Delete the account and then sign in to your Microsoft profile again.
6. Use Microsoft 365 Online
For situations where it is imperative to use the Microsoft 365 account but time constraints make troubleshooting unfeasible, it is possible to access Word, Excel, and other applications online. While error code 700003 may prevent the desktop versions of Microsoft 365 apps from functioning, users should be able to utilize the online versions without encountering any issues. Simply visit the Microsoft 365 Online website to access the required tools.
7. Remove the Device Completely
This particular solution is quite complex and should only be attempted by advanced users or IT administrators. Follow these steps to proceed:
- Step 1: Disable the group policy setting for automatic device registration. If this setting is already configured within your environment, you should be able to locate it on your machine. If the entry is not present, it means that it is not configured on your machine, and no further action is required.
- Step 2: Download the PsExec tool and extract it to the PSTools folder.
- Step 3: Launch the Command Prompt as an administrator.
- Step 4: Open the PsExec folder and download PsExec.
- Step 5: Execute the following command: psexec -sid cmd.exe
- Step 6: A new command prompt will appear on the screen, operating in the system context.
- Step 7: To unregister the device, run the following command: dsregcmd /leave
- Step 8: Restart your machine.
- Step 9: Check your machine’s status by executing: dsregcmd /status
8. Remove the Account and Device
In cases where individual attempts at using the third and fourth solutions independently have proven unsuccessful, a combination of steps from both methods may provide a solution. Follow these steps:
- Step 1: Navigate to Settings > Accounts > Access Work or School and remove the account.
- Step 2: Launch Command Prompt or PowerShell as an administrator.
- Step 3: Enter the command: dsregcmd /leave
- Step 4: Enter the command below to ensure that the device no longer appears listed under Azure AD: dsregcmd /status
- Step 5: Register the problematic device once again.
9. Repair Microsoft 365
You can attempt to repair Microsoft 365 by following these steps, potentially resolving any glitches:
Step 1: Open Windows Settings and select the Apps option.
Step 2: Scroll to Microsoft 365 and click on the three-dot menu. Choose the Modify option.
Step 3: Perform a quick repair and try again.
10. Check Microsoft 365 Servers
If Microsoft 365 servers are experiencing downtime or issues, error code 700003 may surface. Use Downdetector to verify whether there are any reported problems with Microsoft 365 servers. In such cases, it is necessary to wait for Microsoft to resolve the server-side issues before attempting to log in again.
Accessing Your Microsoft 365 Apps
If none of the previous methods prove successful, the final option is to uninstall Microsoft 365 from your desktop computer and reinstall it from the official website. This approach not only resolves the error but also ensures the installation of the latest version of the software. We would greatly appreciate it if you could share your experience and inform us in the comments section regarding which solution worked for you.
FAQs:
1. Can error code 700003 be resolved by restarting the PC?
– Yes, rebooting your desktop computer can help resolve various glitches and errors, including error code 700003.
2. What should I do if I encounter a sketchy network connection?
– It is recommended to connect to a stable and high-speed Wi-Fi or Ethernet network to avoid encountering network-related errors.
3. How can I disconnect the account triggering error 700003?
– To disconnect the problematic account, open the Settings app, navigate to the Accounts section, select ‘Access work or school’, locate the account causing the error, and choose the Disconnect option.
4. Can I use Microsoft 365 online to bypass error code 700003?
– Yes, Microsoft 365 Online allows you to access Word, Excel, and other applications without encountering error code 700003.
5. Should I remove the device completely if other solutions fail?
– Removing the device completely is a complex solution and should only be attempted by advanced users or IT administrators.
6. How can I repair Microsoft 365 if I encounter glitches?
– Open Windows Settings, select Apps, scroll to Microsoft 365, click the three-dot menu, and choose Modify to perform a quick repair.
7. Can issues with Microsoft 365 servers cause error code 700003?
– Yes, if Microsoft 365 servers are experiencing downtime or issues, error code 700003 may be encountered. You can verify server status using Downdetector.
8. What should I do if none of the troubleshooting steps work?
– If no solution resolves the error, uninstall Microsoft 365 from your desktop and reinstall it from the official website.
9. Will reinstalling Microsoft 365 ensure I have the latest version?
– Yes, reinstalling Microsoft 365 from the official website guarantees that you have the latest version installed on your computer.
