Top Fixes for PS5 Not Recognizing External Hard Drive

in TECH · 0 Comment
ps5 not recognizing external hard drive

PS5 Not Recognizing External Hard Drive: Comprehensive Fix Guide

The PlayStation 5 (PS5) comes with 825GB of internal storage, of which only 667GB is available for your high-end games. Given the size of modern games, you may find the need to expand your storage with an external HDD or SSD. However, if your PS5 not recognizing external hard drive has become an issue, you’re not alone. This guide covers why this might be happening and offers detailed solutions to fix it.

Common Causes of PS5 Not Recognizing External Hard Drive

Several factors can lead to your PS5 not recognizing external hard drive. These include compatibility issues, corrupt databases, improper connections, and outdated system software. Understanding these causes is the first step to resolving the issue.

Steps to Fix PS5 Not Recognizing External Hard Drive

1. Ensure Hard Drive Compatibility

Your PS5 supports most external hard drives ranging from 250GB to 8TB connected via the SuperSpeed USB interface (USB 3.0 or later). However, the drive must be formatted in either exFAT or FAT32 (not NTFS).

  • Check Compatibility: Ensure the drive is compatible with the PS5 specifications.
  • Test on a Computer: Connect the hard drive to a computer to confirm it’s working properly.

2. Perform Basic Troubleshooting

Here are some basic troubleshooting steps:

  • Connect to Correct USB Port: Use one of the USB-A ports on the back of the PS5, not the USB-A 2.0 port on the front.
  • Avoid USB Hubs: Connect the hard drive directly to the PS5, as USB hubs can cause recognition issues.
  • Check Cables: Inspect the USB 3.0 cable for damages and replace if necessary.

3. Format the Drive as USB Extended Storage

If it’s your first time connecting the hard drive, you need to format it for use with the PS5.

  1. Access Settings: On your PS5 home screen, select the Settings icon in the top right corner.
  2. Navigate to Storage: Select Storage from the list.
  3. Format Drive: Select USB Extended Storage > Format as USB Extended Storage. Follow the prompts to complete the process.

4. Configure PS5 to Supply Power to USB Ports in Rest Mode

If your external hard drive isn’t recognized after the PS5 wakes from Rest Mode, ensure it supplies power to USB ports during Rest Mode.

  1. Access Settings: On your PS5 home screen, select the Settings icon.
  2. Select System: Navigate to System.
  3. Power Saving Settings: Choose Power Saving > Features Available in Rest Mode.
  4. Enable USB Power: Select Supply Power to USB Ports and set it to Always.

5. Rebuild PS5 Database

A corrupt database can cause external hard drive recognition issues. Rebuilding the database can resolve this.

  1. Enter Safe Mode: Power off your PS5, then press and hold the power button until it beeps twice.
  2. Connect Controller: Connect your DualSense controller via USB.
  3. Rebuild Database: Select Clear Cache and Rebuild Database, then choose Rebuild Database.

6. Update System Software

Keeping your PS5 software up-to-date can prevent many issues, including hard drive recognition problems.

  1. Access System Software: On your PS5 home screen, select the Settings icon.
  2. Update Software: Navigate to System > System Software > System Software Update and Settings.
  3. Check for Updates: Select Update System Software and choose Update Using Internet.

Also read: How do I fix unknown hard error in Windows 10/11?

FAQs

1. Why is my PS5 not recognizing my external hard drive?

This could be due to compatibility issues, connection problems, or a need for system updates.

2. How do I format my external hard drive for PS5?

Go to Settings > Storage > USB Extended Storage and select Format as USB Extended Storage.

3. Can I use any external hard drive with my PS5?

Your hard drive must support SuperSpeed USB (USB 3.0 or later) and be formatted in exFAT or FAT32.

4. Why won’t my PS5 recognize my hard drive after Rest Mode?

Ensure your PS5 is set to supply power to USB ports during Rest Mode.

5. How do I rebuild the PS5 database?

Enter Safe Mode and select Clear Cache and Rebuild Database, then choose Rebuild Database.

6. Will rebuilding the PS5 database delete my games?

No, it will only reorganize and refresh system files without affecting game data.

7. How can I update my PS5 system software?

Go to Settings > System > System Software Update and Settings and select Update System Software.

8. What file systems are supported for PS5 external hard drives?

PS5 supports exFAT and FAT32 file systems.

9. Why is my hard drive not working even though it’s compatible?

Check the connection, cables, and ensure it’s directly connected to the PS5’s rear USB ports.

10. Can I use multiple external drives with my PS5?

Yes, but only one can be active at a time. Others must be disconnected.

Conclusion

Expanding your PS5’s storage with an external hard drive is crucial for managing your game library effectively. If your PS5 not recognizing external hard drive has been a problem, the steps outlined above should help resolve the issue. Keep your system updated and follow proper troubleshooting methods to ensure a smooth gaming experience. Share your thoughts or any additional tips in the comments below!

Add Comment